The hospitality and tourism industry in Spain is one of the most important and developed in Europe, representing a key pillar of the national economy.
With millions of tourists annually, the country offers great business opportunities, but it also faces specific risks that must be properly managed, especially through a well-structured insurance program.
In the hospitality and tourism industry in Spain, there is a clear trend towards sustainable and eco-friendly tourism, driven both by the environmental awareness of travelers and by European regulations
- Tourists increasingly value responsible practices: accommodations with green certifications, efficient use of resources, integration with the natural environment, and support for local economies.
- At the same time, personalized experiences and gastronomic tourism are on the rise, where travelers seek to live the culture of the destination in a unique way, through culinary routes, cooking workshops, visits to wineries or local markets, and experiences tailored to their specific interests.
Another key trend is the digitalization of travel, which covers everything from online booking and contactless check-in, to immersive experiences through apps or augmented reality
- This is complemented by the rise of health and wellness tourism, with Spain positioned as a quality destination for yoga retreats, spas, rejuvenation clinics, and wellness-focused hotels.
- Additionally, the country continues to be a leader in MICE tourism (Meetings, Incentives, Conferences, and Exhibitions), with strong infrastructure for international events in cities such as Madrid, Barcelona, Málaga, or Valencia, which drives occupancy during medium and low seasons.
Nevertheless, the sector faces significant risks, from customer claims and damages resulting from food poisoning, bodily injuries, and property damages, to operational interruptions and cyberattacks. There is also exposure to weather-related damage caused by the climate to buildings
On the other hand, there is a wide range of possibilities when it comes to insuring the inability of travelers to attend. Etc.
At JHASA, we work with hotels, restaurant chains, travel agencies, and tour operators to design insurance programs that protect assets, mitigate operational risks, and ensure the best experience for customers.
Contact us today and discover how we can help you manage risks in the hospitality and tourism sector.
