The Claims Department at JHASA is part of the Technical Services Area, which specializes in risk management and analysis.
Its primary objective is to provide clients with expert, technical support throughout the claims management process, ensuring both operational continuity and business sustainability.
JHASA Claims Department takes a proactive approach, managing the full life cycle of a claim from the moment it occurs to its resolution
- This includes guiding the client through every stage: from the initial notification and communication with the insurance company to follow-up, monitoring, reserve control, analysis of the insurer’s final proposal, and, where necessary, expert or legal technical advice.
- Additionally, we develop protocols to streamline and enhance management efficiency, conduct claims analysis, manage recoveries, and integrate preventive actions into risk management plans.
Our mission is to turn every claim into an opportunity to showcase the value of our service: closeness, technical expertise, and problem-solving capability.
To achieve this, we rely on a multidisciplinary team with extensive experience in technical claims and the ability to respond quickly and personally.
Moreover, our strong partnerships with insurance companies, adjusters, and legal firms along with proprietary tools for statistical modeling and proper document control allow us to deliver high added value through:
- Faster claim resolution times.
- Effective recovery of incurred damages.
- Improved insurance conditions during policy renewal.
- Legal and technical support in complex disputes.
- Periodic reporting and follow-up committees.
At JHASA, we are committed to transparent and professional claims management, always focused on the interests of the insured client and seeking the most effective solution for each case.
At JHASA, we work with companies across all industries to manage claims efficiently, protect business continuity, and reduce the financial impact of unexpected events. Our expert team ensures personalized support and technical insight at every stage of the claims process
Contact us today and discover how we can help you turn every claim into an opportunity to improve resilience and strengthen your risk management strategy
